Grizzly Harley-Davidson® Customer Testimonials
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ROAD DOWN TO HAVE A FRONT TIRE MOUNTED AND BAL. SEVICE WAS EXCELLANT..STAFF WAS VERY FRIENDLY AND HELPFULL.. VERY IMPRESSED.. GOTT MY BISSNESS BACK PRIROUR EXPERIANCE WITH LAST OWNERSHIP WAS NOT SO GOOD BEEN GOING ELSEWHERE.....NICE TO SEE FIRST HAND NEW OWNERS ARE DOING HARLEY JUSTICE....THANK YOU...
-Anonymous |
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-Anonymous |
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The new ownership is a breath of fresh air in Western Montana. I have had great experiences with sales, service, and parts with this dealership following the transition. The people are friendly and always know your name. Service is great and they all know how to have fun at this store. Larry is flat out the best, he is the reason I will keep coming back and why I will buy my next bike from Grizzly. Stephanie always calls you by name and gives away big smiles. Luke and John are great service advisors and they treat you right everytime. There is definitly lots to like at Grizzly Harley Davidson, they are my prefered dealer in Western Montana.
By: Todd Ramsted |
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Thank you to the Grizzly Harley team, and mostly to Larry G. He was very pleasent, helpfull, honest with my sale. I had my wife drove to Missoula to get the Bike, He loaded it and made sure it was secure, did the paper work and stayed 2 hours after closing time to be done for her. Great sale team there. I will buy again to be sure. Roy and Diane Standley Billings, Montana By: Roy Standley |
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I attended the grand opening for Grizzly Harley-Davidson...it is no longer Montana Harley. The new owners are very gracious people and their staff is friendly and helpful. The store is stocked with a large variety of bikes, clothing and accessories. The grand opening festivities (Food, Live Music, Games, Vendors, Bike Wash, Etc.) were awesome! All the vendors (2 Live Bands, Tattoo Artists, Face Painter, Food Caterer) were very talented and professional, and I had an excellent time! I have to say it is the nicest and cleanest Harley-Davidson Dealership I've seen and I will definitely be going back and taking my friends with me!!!
By: Stacey Gossage |
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Ive know Kurt Russell for many years and bought my first H-D from him in 2002. We then purchased my second H-D and my wifes first from Eric Allen. And Stephanie in Motor Clothes has always been the best helping us find and getting what we needed and wanted in H-D Motor Clothes and accessories. Ever since weve known all three of these people they have always been focused on the customer and providing the best customer service EVER! What ever the problems have been in the past with that shop and the previous owners Im sure are long gone and in the past. There is no doubt in my mind that under new ownership and leadership customer service will be the focus and I will be completely surprised that as GM Kurt will let that fail. Kurt is a man of honor and integrity he only knows how to succeed; we wish Grizzly Harley-Davidson all the success in the world.
-Anonymous |
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These guys at Grizzly are terrific! I had a recall problem while traveling from California and the service department had me back on the road in under three hours! Amazing! Luke, John, and the service techs really went above and beyond to get us on the road again. This is a FIVE STAR dealership and local riders don't know how lucky they are to have such a high quality facility in their backyard. Way to go Kurt Russell...keep up the great work!
By: John Eberly |
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I have had excellent service from the time I bought my bike. The staff was very friendly and helpful. I hope the new company hasn't changed that.
By: Robert Anders |
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